FAQ's
What are research chemicals?
Research chemicals are compounds intended strictly for laboratory and scientific research purposes. They are not approved for human or animal use, consumption, medical treatment, or diagnostic procedures.
Who can purchase research chemicals from your site?
Our products are available exclusively to qualified researchers, laboratories, and institutions conducting legitimate scientific research. By purchasing, you certify that you are a qualified professional and will use the chemicals for research purposes only.
Are your products FDA-approved?
No. Our research chemicals are not approved by the U.S. Food and Drug Administration (FDA) or any other regulatory body for human or veterinary use. They are strictly for laboratory research purposes and should not be used for medical, diagnostic, or therapeutic applications.
Are research chemicals legal?
The legality of research chemicals varies by jurisdiction. We comply with all applicable U.S. federal laws and regulations. However, it is the customer’s responsibility to ensure compliance with local, state, and international laws before purchasing. We do not provide legal advice and encourage buyers to consult with legal counsel regarding compliance.
Product Usage & Safety
Can I use your chemicals for human or veterinary purposes?
No. Our research chemicals are not for human or animal consumption, medical treatment, or diagnostic use. Any such use would be a violation of our terms of service and applicable laws.
What safety precautions should be taken when handling research chemicals?
Proper laboratory safety protocols should be followed at all times. This includes:
- Using personal protective equipment (PPE) such as gloves, safety goggles, and lab coats
- Conducting research in a well-ventilated, controlled laboratory environment
- Properly labeling, storing, and disposing of chemicals per applicable safety regulations
- Reviewing Material Safety Data Sheets (MSDS) for each product before use
How should research chemicals be stored?
Storage requirements vary by chemical. In general, research chemicals should be stored:
- In a cool, dry, and dark environment
- Away from direct sunlight and moisture
- In properly sealed, labeled containers
- Out of reach of unauthorized personnel
Refer to the specific product page or contact us for storage recommendations.
Ordering & Shipping
Do you ship internationally?
We offer international shipping where legally permitted. Customers outside the U.S. are responsible for ensuring compliance with their country’s import laws and regulations. We do not assume liability for shipments seized by customs.
Do you require verification before purchasing?
Yes. We may require professional or institutional verification before processing your order. This may include proof of affiliation with a laboratory, research institution, or university.
What payment methods do you accept?
We accept major credit cards, bank transfers, and select cryptocurrency payments. Payment methods may vary depending on location and order size.
What is your return/refund policy?
Due to the nature of research chemicals, we do not accept returns or provide refunds once an order has been shipped. If there is an issue with your order (e.g., incorrect item, damaged packaging), please contact us within 48 hours of delivery for resolution.
Legal & Compliance
Do you provide Certificates of Analysis (COA) and Material Safety Data Sheets (MSDS)?
Yes. Certificates of Analysis (COA) and Material Safety Data Sheets (MSDS) are available upon request for qualified researchers and institutions.
What happens if I misuse a product?
By purchasing from us, you agree not to use our chemicals for human or animal consumption, medical applications, or any purpose outside of scientific research. Any misuse is a violation of our terms and conditions and may carry legal consequences. We reserve the right to refuse service to anyone suspected of violating these policies.
Can you provide guidance on chemical applications or dosing?
No. We do not provide guidance, recommendations, or consultations on chemical use, applications, or dosing. Our products are intended strictly for independent scientific research.
Do you report suspicious purchases?
Yes. We comply with all applicable laws and regulations. Any suspicious orders or inquiries suggesting misuse of our chemicals may be reported to relevant authorities.
Contact & Support
How can I contact your team?
You can reach us via:
- Email: Service@Kingbiogenix.com
Can I request bulk or custom orders?
Yes, we accommodate bulk orders and may be able to source specific research compounds. Please contact our sales team for more details.
By using our website and purchasing our products, you acknowledge and agree to comply with all applicable regulations and our Terms of Service.
For further inquiries, please consult a legal or regulatory professional before purchasing.