Refund Policy
Placeholder — not reviewed by counsel
This document is a structural scaffold, not legal advice, and has not been reviewed. The headings reflect what this policy conventionally covers so counsel has a shape to work against. It must be drafted and approved before launch. This page is excluded from search indexing while in this state.
Editable at src/lib/data/legal.ts
This policy describes returns, refunds, and non-returnable items. This document is a structural placeholder pending review by counsel.
1. Non-Returnable Items
PLACEHOLDER — Counsel to draft. Research materials that have left the supplier's custody commonly cannot be returned to inventory, because chain-of-custody and storage conditions can no longer be evidenced. State the actual policy.
2. Damaged or Incorrect Shipments
PLACEHOLDER — Insert the reporting window and resolution process.
3. Documentation Discrepancies
PLACEHOLDER — Define the remedy where supplied material does not match its analytical record. This is a materially important commitment and should be drafted deliberately.
4. Refund Method and Timing
PLACEHOLDER — Counsel to draft.